Case Study: True Classic boosts employee recognition and engagement with Matter

True Classic sends thousands of kudos each quarter with Matter

True Classic, a rapidly growing direct-to-consumer men's apparel brand, faced the challenge of embedding its new core values into its remote culture and finding a fun, transparent way to scale employee recognition and rewards. The company selected Matter, a recognition and rewards platform, to address these needs and move away from their previous, less comprehensive methods like a simple Slack shoutout channel.

By implementing Matter, True Classic gained a comprehensive solution featuring Kudos tied to core values, Feedback Friday, automated celebrations, and detailed analytics. The Matter platform delivered significant results, including thousands of kudos and hundreds of thousands of coins being sent quarterly. The solution provided valuable transparency across teams, automated reward processes for a global team, and delivered measurable data that leadership could use to highlight recognition in company all-hands meetings.

True Classic