Case Study: Sport Heroes boosts feedback and remote team culture with Matter

Sport Heroes - Customer Case Study

Sport Heroes, a France-based sports tech company, wanted to strengthen feedback, encourage performance-driven growth, and better connect its distributed teams across Europe and beyond. To address this, the company turned to Matter, using it as a feedback and continuous feedback tool alongside its existing 360-degree review process.

With Matter, Sport Heroes introduced daily recognition, Feedback Friday prompts, and a more structured way to share both kudos and constructive input. Matter helped improve communication, make teammates more comfortable giving honest feedback, and strengthen company culture within a few months, though no specific numerical impact was reported.

Sport Heroes

Lucas Veyrines

Human Resources Officer and OKR Coordinator