Case Study: South by Southwest (SXSW) boosts employee recognition and engagement with Matter

South by Southwest boosts employee engagement with Matter and keeps rewards easy to administer

South by Southwest (SXSW), an entertainment provider, lacked a formal employee recognition program embedded in its culture. To help employees feel valued and encourage behaviors that align with company values, SXSW chose to implement Matter, a recognition and rewards platform integrated with Slack.

By using Matter's kudos, rewards, celebrations, and analytics features, SXSW saw high immediate employee engagement and participation. The Matter solution was easy to administer and allowed the team to track engagement trends. The vendor's platform successfully helped SXSW nurture its creative culture, resulting in high engagement and low turnover.

South by Southwest (sxsw)