Case Study: Planters Bank boosts employee engagement and cuts turnover with Matter

Planters Bank cuts employee turnover 36% with Matter

Planters Bank, a full-service community bank with over 400 employees, faced a challenge with its manual and inefficient employee recognition process. As the company grew, its system of managers submitting recognition via email became unsustainable and failed to provide consistent visibility across all of its branches. The bank sought a solution to make recognition easier to manage and more visible, which led them to the vendor Matter.

Planters Bank implemented Matter's recognition platform, which integrated directly into Microsoft Teams. This solution made giving kudos and celebrating achievements a simple part of the daily workflow, which helped to reinforce company values. The results were significant, including a 36% reduction in employee turnover and 91% active engagement from employees. Matter also saved administrators approximately four hours per week by automating the previously manual process.

Planters Bank