Case Study: COBE boosts employee recognition and feedback culture with Matter

COBE - Customer Case Study

COBE, a UX design agency based in Germany and Croatia, wanted to build a more intentional, value-based feedback culture as the team grew. Matter helped them bring structure to a process that had previously felt inconsistent, supporting recognition, motivation, and transparent feedback across the company.

With Matter’s kudos, feedback surveys, and continuous feedback features, COBE onboarded every new hire into a shared system for tracking skills, peer feedback, and development. Matter became their single source of truth for growth and supported performance reviews, action plans, and even an Holacracy management style, improving morale, autonomy, and team connection; COBE reported stronger fulfillment and better output, though no specific numeric KPI lift was given.

COBE

Dominik Bernhart

Chief Happiness Officer