Case Study: Cashrewards boosts employee recognition and engagement with Matter

Cashrewards boosts employee recognition with Matter, with 90%+ feeling comfortable giving and receiving feedback

Cashrewards, an Australian cashback loyalty program, wanted to create a culture of recognition for its employees that was easy to use within Microsoft Teams, where its hybrid workforce already operated. The company chose Matter to implement a recognition solution that would integrate seamlessly into its existing workflow.

By using Matter's features like Feedback Friday and Kudos, Cashrewards was able to bring its "joy and yay" brand personality to employee recognition. The solution delivered measurable impact, with over 90% of employees feeling comfortable giving and receiving feedback and 72% feeling comfortable with recognition. Matter provided the visibility needed to see appreciation flow across multiple teams in the hybrid environment.

Cashrewards