Case Study: BRIO boosts team engagement and recognition with Matter

BRIO - Customer Case Study

BRIO, a Philadelphia-based software and app development company, grew from 17 to 50 employees as it became a hybrid and more distributed team. The company needed a better way to keep recognition, camaraderie, and team engagement alive after its in-person Monday morning tradition moved to Zoom, and it wanted something fun, customizable, and easy to use.

Using Matter’s Slack-based kudos and Feedback Friday features, BRIO created a channel for the team, launched custom kudos tied to inside jokes, and built recognition into its culture. The result was a more lively and connected remote workplace, stronger morale, and better visibility into productivity and team sentiment; Matter also became a valued tool for welcoming new hires and surfacing feedback from quieter employees.

BRIO

Leah Howse

Head of Staff