Case Study: Orange Poland achieves digital transformation and faster time to market with Amdocs Matrixx Charging

Orange Poland boosts app ratings and customer satisfaction with MATRIXX Software

Orange Poland faced the challenge of modernizing its mobile experience to meet demands for greater flexibility, transparency, and customer control. To achieve this digital transformation, the company partnered with vendor MATRIXX Software and implemented its product, Amdocs Matrixx Charging, as the core of a new Digital Operator Platform.

The solution implemented by MATRIXX provided a fully digital, app-based experience through the new Orange Flex brand. This resulted in significantly higher customer satisfaction scores, leading app store ratings, and gave Orange Poland's business and IT teams full platform independence to accelerate their time to market for new features and offers.

Orange Poland