Case Study: United Methodist Retirement Homes (UMRH) achieves 24/7 access, stronger security and simplified IT with MatrixCare LPC Cloud

UMRH Uses the MatrixCare LPC Cloud to Enhance IT Operations

United Methodist Retirement Homes (UMRH), which serves more than 1,000 seniors across three life‑plan communities and employs about 700 staff, faced exploding database sizes and backup problems after moving to electronic health records. Needing guaranteed 24/7 access, stronger HIPAA‑grade security, and a solution that wouldn’t tax their small IT team, UMRH worked with MatrixCare to evaluate and adopt the MatrixCare LPC Cloud.

MatrixCare implemented the MatrixCare LPC Cloud as a managed, secure platform—handling migration in the background, providing encryption, monitoring, audit logs, patching, and around‑the‑clock support. The result: minimal user disruption, consolidated audit and compliance controls, reduced IT administration, faster issue resolution, and reliable 24/7 access to resident data—enabling UMRH staff to focus on superior resident care.

United Methodist Retirement Homes (UMRH)

Kevin Lemaire

Corporate System Administrator