Case Study: The Redwoods Retirement Community achieves faster resident assessments and improved wellness with MatrixCare LPC Cloud

The Redwoods Leverages the MatrixCare LPC Cloud for Faster Resident Assessments

The Redwoods is a not‑for‑profit retirement community in Mill Valley serving more than 350 residents across independent living, assisted living and skilled nursing with a staff of 170+. Faced with the need for fast, secure, anywhere access to growing electronic health record data, The Redwoods migrated to the MatrixCare LPC Cloud solution (MatrixCare) in 2016 to better support caregiver collaboration and resident care.

MatrixCare’s LPC Cloud provided an in‑place, cloud-based upgrade with no downtime and the same user interface, delivering instant, secure access from med carts, laptops and touchscreen terminals. The result was a measurable improvement in speed and response time—eliminating prior system lag—faster, more thorough resident assessments, quicker documentation, and the ability to produce comprehensive ER packets in a few clicks, improving communication and care across The Redwoods.

The Redwoods Retirement Community

Dolly Verrue

Registered Nurse and MatrixCare Clinical Training, Support Coordinator and Project Manager