Case Study: United Methodist Retirement Homes (UMRH) achieves more resident-focused care and secure, 24/7 EHR access with MatrixCare LPC Cloud

The MatrixCare LPC Cloud Helps UMRH Deliver Superior Resident Care

United Methodist Retirement Homes (UMRH), which serves more than 1,000 seniors across three life-plan and affordable-housing communities, needed a more robust, secure network after moving to electronic health records. Their legacy on‑premises infrastructure struggled with the surge in data and the organization required HIPAA-compliant, 24/7 access to resident information. UMRH turned to longtime partner MatrixCare and its LPC Cloud solution to address those challenges.

MatrixCare implemented the LPC Cloud as a managed, integrated platform that went live with minimal user disruption, giving caregivers instant, mobile access to up‑to‑date resident records and staff notes. The MatrixCare LPC Cloud improved continuity of care across facilities, reduced medication, therapy, billing and Medicare uncertainties, and enabled staff to spend more time with residents—supporting UMRH’s mission to deliver timely, resident‑centric care for over 1,000 residents.

United Methodist Retirement Homes (UMRH)

Heather March

Associate Executive Director of Healthcare Operations