Case Study: The Redwoods Retirement Community achieves secure, scalable cloud operations, improved resident care, and cost savings with MatrixCare LPC Cloud

The MatrixCare LPC Cloud Empowers The Redwoods to Deliver Superior Resident Care

The Redwoods Retirement Community, a not-for-profit senior living campus serving more than 350 residents with a staff of over 170 and 400+ volunteers, faced growing IT strain after rolling out electronic health records and clinical applications. Their on‑premises infrastructure could not handle the increased user base and data load while meeting HIPAA-compliance and 24/7 uptime requirements, so The Redwoods worked with MatrixCare and evaluated options before selecting the MatrixCare LPC Cloud solution.

MatrixCare implemented its LPC Cloud as a fully managed, secure and scalable platform—taking over maintenance, patches, upgrades and compliance documentation—so The Redwoods now has reliable, audit-ready, anywhere/anytime access for staff. The move cut IT time and unpredictable capital costs by replacing on‑premises investments with a fixed monthly expense, improved uptime and security, and enabled easy rollout of additional MatrixCare services (including RetailTracker), delivering clear operational and financial benefits.

The Redwoods Retirement Community

Carl Upthegrove

Chief Financial Officer