Case Study: The Arbors achieves efficient, personalized nutrition management with MatrixCare MealTracker

The Arbors - Customer Case Study

The Arbors, a five‑star Medicare facility in Amarillo, TX, struggled with a difficult-to-use nutrition management system and inefficient menu/food-production operations. Dietary Manager Bernadette Townsend moved the facility to MatrixCare MealTracker — MatrixCare’s nutrition management solution — and has relied on MealTracker for almost 20 years to address those challenges.

MatrixCare delivered MealTracker with customizable menu cycles, resident profiles, snack stickers, production sheets and prep notes, enabling person-centered meal service and easier menu adjustments. The result: improved accuracy and resident satisfaction, measurable time savings for staff, reduced food cost and waste, and a scalable solution used by 2,000+ facilities—outcomes Townsend attributes directly to MatrixCare.

The Arbors

Bernadette Townsend

Dietary Manager