Case Study: Kensington Senior Living achieves better care, timely and accurate billing, and greater operational visibility with MatrixCare for Senior Living

Kensington Senior Living - Customer Case Study

Kensington Senior Living, led by Tiffany Tomasso and Steve Lampa, faced fragmented software, inefficient record-keeping, and limited visibility above the unit level that made managing multiple communities difficult. To centralize operations and improve oversight, Kensington implemented MatrixCare for Senior Living.

MatrixCare for Senior Living automated documentation and connected lead-to-resident workflows, giving staff access to information from anywhere and unified metrics for management. As a result, Kensington reports no more overdue assessments, fewer regulatory citations, more timely and accurate billing and rent adjustments, improved interdepartmental communication, and better tracking of occupancy, staff budgets and turnover using MatrixCare for Senior Living.

Kensington Senior Living

Steve Lampa

Business partner