Case Study: Douglas Gardens Home Care achieves 8 hours/week payroll savings and 60% faster visit verification with MatrixCare

Douglas Gardens - Customer Case Study

Douglas Gardens Home Care, a not-for-profit nurse registry in Miami serving 300+ clients and 8,000 care hours weekly, faced time-consuming paper-based processes and an unsupported legacy vendor. To modernize scheduling, visit verification, payroll and reporting, Douglas Gardens selected MatrixCare and implemented the MatrixCare Home Care software.

MatrixCare’s Home Care solution streamlined operations—cutting visit verification time by 60%, reducing payroll processing by 8 hours per week (about $640/month), and delivering accurate month‑end financial reporting and easy time‑card and activity reports. These measurable efficiency gains from MatrixCare also gave Douglas Gardens the confidence to open satellite offices and rely on a responsive, innovative vendor long-term.

Douglas Gardens Home Care