Case Study: ACCfamily, Inc. achieves real-time revenue visibility and cost savings with MatrixCare MyAnalytics

ACCfamily, Inc. - Customer Case Study

ACCfamily, Inc., a home care organization in the Washington, D.C. area, faced growing complexity in billing and payroll as it expanded. Director of Administration Casey Lindsay found manual dashboarding time-consuming and insufficient for analyzing revenue dips, spikes, and overtime impacts, so the organization adopted MatrixCare’s MyAnalytics to get the broader and deeper visibility it needed.

MatrixCare implemented MyAnalytics’ BI toolset and analytics data model to deliver near‑real‑time, customizable reports and personalized dashboards (including mobile access). The solution enabled robust self‑service reporting, clearer payroll and gross‑margin breakdowns, and granular overtime analysis that uncovered margin erosion and produced measurable cost savings, while giving ACCfamily high-quality data to share with partners and make faster, data-driven decisions.

ACCfamily, Inc.

Casey Lindsay

Director of Administration