Case Study: Large Australasian Bank achieves flexible, secure remote working with Silverback by Matrix42

Large Australasian Bank Transforms Corporate Workspace Using Silverback by Matrix42

Large Australasian Bank needed an enterprise mobility management solution to support a major workplace transformation: replace desk phones with smartphones, enable flexible and remote working, and maintain strict security and compliance. After evaluating options the bank selected Silverback by Matrix42 for MDM/EMM because it met technical requirements (certificate-based authentication, PKI/LDAP integration, scalability) and offered a simple, user-centric enrolment experience across Apple iOS, Microsoft Windows and Samsung SAFE for Android.

Matrix42 delivered Silverback as a cloud SaaS, with a pilot underway within weeks and full deployment in months, enabling self-service device enrolment (no client), secure corporate email, and automated app provisioning. The solution simplified IT operations, saved time and effort, produced rapid payback from productivity gains (supporting flexible, contactable staff worldwide), and introduced features like in-app service-desk reporting that reduced ticket overhead—while meeting the bank’s security and compliance needs.