Case Study: Sprinkenhof (Hamburg municipal property manager) achieves ISO/IEC 27001 certification, IT standardization and unified endpoint management with Matrix42

How we're helping Sprinkenhof standardize and automate their IT service processes

Sprinkenhof, the central commercial real estate company of the Free and Hanseatic City of Hamburg, faced a rapidly growing, heterogeneous IT landscape with limited IT resources and the need to standardize, automate and prepare its infrastructure for ISO/IEC 27001 certification. To meet these requirements Sprinkenhof selected Matrix42, deploying solutions such as Empirum for asset and patch management, Silverback Mobile Device Management for its iPhone rollout, License- and Contract Management and Matrix42 Endpoint Security (EgoSecure) to create a comprehensive, scalable workspace and IT service management platform.

Matrix42, working with implementation partner Imbit GmbH, rolled out Empirum and a ticketing system, built automated workflows for software installation and a Windows 10 rollout, and used Silverback to link device serial numbers and SIMs to employees for simplified onboarding/offboarding. The result was standardized hardware and software, much greater transparency over IT assets, accelerated IT processes and reduced manual effort; many ISO/IEC 27001 requirements were met through built‑in automation and Sprinkenhof achieved ISO/IEC 27001 certification in February 2020, with ticketing later extended to three customers and EgoSecure in final rollout.

Sprinkenhof

Matthias Doll

Head of IT