Matrix42
47 Case Studies
A Matrix42 Case Study
The Habau Group, an international construction company, faced challenges with manual IT asset and license management and needed to unify its three separate IT departments. To address this, they turned to vendor Matrix42 for a solution leveraging their IT Asset Management and Unified Endpoint Management products to automate processes and improve collaboration.
Matrix42 implemented its workspace concept, integrating Enterprise Service Management and Secure Unified Endpoint Management. This solution connected the Service Catalogue, Asset Management, and Service Desk into a self-service portal for 3,000 employees. The result automated service requests and asset deployment, allowing just three employees to manage the entire system and enabling the unified IT departments to process orders and tickets efficiently.