Case Study: Haag-Streit AG achieves a smooth Windows 10 migration and unified endpoint management with Matrix42

Haag-Streit AG - Customer Case Study

Haag-Streit AG, based in Köniz, Switzerland, is a global leader in ophthalmic diagnostic instruments. Facing a pending Windows 10 migration and a small IT team, they needed a standardized, easy-to-manage client environment because their previous solution caused missing drivers and repeated manual follow-up. Haag-Streit evaluated and chose Matrix42’s Client Management (Empirum) to address these challenges.

Matrix42 implemented Empirum on-site (with support from Matrix42 Helvetia AG), deployed PackageCloud for ready-made software packages, and enabled coordinated patch management. As a result, the Windows 10 migration proceeded smoothly, the IT team now handles day-to-day operations independently, driver-installation issues and patch conflicts were eliminated, software distribution effort was minimized, and the overall patch level and update responsiveness significantly improved thanks to Matrix42.

Haag-Streit AG

Robert Kohler

Head of IT