Case Study: FAYAT achieves standardized IT service management across 8,000 workplaces with Matrix42

FAYAT streamlines IT management across 8,000 workplaces with Matrix42

FAYAT, a leading independent construction and industrial group based in France, faced the challenge of managing its complex IT infrastructure across 160 companies worldwide without standardized processes. They required a scalable solution to handle technical and administrative tasks for over 8,000 workplaces. To address this, they turned to Matrix42 for its IT Service Management and Software Asset Management products.

By implementing Matrix42's solution, FAYAT achieved software standardization, streamlined the handling of incidents and requests, and ensured compliance for audits. The result was a self-service portal where employees could request and download software, while IT managers gained the ability to administer complex infrastructures and ensure high service quality. Matrix42 provided the tools necessary for FAYAT to manage its expansive and diverse IT environment effectively.

FAYAT