Case Study: Samsara Improves Value Selling and Cuts Data Questions with Matik

How Samsara Improved Their Value Selling with Matik

Samsara, a connected operations cloud platform, wanted a faster and more consistent way for customer success managers to build business review decks and value-selling presentations. Before using Matik, creating a deck could take up to two hours, data was manually copied from Google Drive, and inconsistent metrics led to confusion and frequent questions from ops teams and customers.

With Matik, Samsara automated data-driven presentations and documents using integrations with its existing data tools, including Google Slides and Google Docs. The result was more confident CSMs, better localized and standardized content, and measurable impact: low device activation CTAs dropped by 34.4%, data questions from ops were cut by 50%, and the team was able to scale new use cases like risk storytelling, value realization check-ins, and executive briefs.

Samsara

Salim Salha

Sr. Sales Operations and Strategy Analyst