Case Study: Envoy Saves Time on Personalized Customer Presentations with Matik

Envoy Saves Time on Personalized Customer Presentations with Matik

Envoy, a visitor management software company serving more than 13,000 offices worldwide, saw its customer base grow rapidly and needed a way for its customer success team to keep up. To continue delivering personalized customer touchpoints at scale, Envoy looked for a solution that would help its CSMs create custom, data-driven presentations more efficiently.

Envoy implemented Matik to help its customer success team generate personalized presentations in minutes instead of hours. With Matik, CSMs could pull accurate data, customize presentations right before meetings, and work with more confidence, helping Envoy do more with less and better support its growing account base.

Envoy

Amanda Englert

Enterprise Customer Success Manager