Case Study: PagerDuty strengthens email security and phishing protection with Material Security

PagerDuty Upgrades Email Security in the Midst of COVID-19 and WFH

PagerDuty, a large IT and software company, needed stronger email security as COVID-19 pushed its workforce to work from home and phishing threats increased. Its security team wanted better visibility into email risk, stronger protection for sensitive data, and more scalable controls than the built-in email platform provided, especially for SaaS accounts that lacked SSO and MFA.

PagerDuty implemented Material Security’s cloud email security platform to add risk analytics, protect sensitive messages, extend MFA-based protection to email and connected accounts, and automate phishing response. With Material Security, PagerDuty improved visibility and auditability, reduced on-call burden, accelerated authentication improvements, and enabled company-wide protection from a single user phishing report, all with a smooth, low-risk rollout.

PagerDuty

Lisa Hall

Head of Information Security