Case Study: Oportun secures sensitive email data with Material Security

Making Sensitive Emails Less Radioactive at Oportun

Oportun, an AI-powered digital banking platform in the finance industry, needed a way to secure years of sensitive email data without resorting to restrictive deletion policies that would hurt employee productivity. The company worked with Material Security to address the challenge of protecting email retention while keeping old messages accessible when needed.

Material Security helped Oportun automatically detect and redact sensitive emails containing PII, financial data, and customer information, then require MFA-based verification before users could access them. The rollout took just 25 minutes, and Oportun reported better protection against email attacks, improved handling of account-takeover risk, reduced shadow IT exposure, and a measurable shift away from storing sensitive data in email toward approved business systems.

Oportun

Veejay Leswal

VP, Technology & Cloud Operations