Case Study: Gusto reduces phishing triage time by 91% with Material Security

Gusto Tackles Three Priorities With a Novel Approach to Email Security

Gusto, the payroll and finance platform supporting over 100,000 businesses, needed a scalable way to protect sensitive email data, reduce phishing risk, and prevent account takeovers without adding friction for employees or burdening security and engineering teams. The company chose Material Security to strengthen email security while maintaining privacy and control.

Using Material Security’s email security capabilities, including data protection, identity protection, risk analytics, and phishing protection, Gusto could redact sensitive messages, add extra authentication for access, secure third-party app password resets, and automatically protect employees from similar phishing messages after one report. The results were significant: phishing triage time dropped by 91%, response time fell from about 45 minutes to 3–4 minutes, and Gusto extended MFA-style protection to email data while enforcing safer access across unsanctioned apps.

Gusto

Fredrick Lee

Chief Security Officer