Case Study: Simple DCP reduces transfer support calls with MASV

Simple DCP cuts support calls 10x with MASV

Simple DCP, a digital cinema mastering facility, faced challenges with transferring large media files reliably to clients and film festivals. Their previous solutions, including Aspera and Signiant, were complex and caused frequent technical issues for recipients, leading to support calls and missed deadlines. They needed a simpler, faster, and more affordable file transfer service and chose MASV to solve this problem.

By implementing MASV's large file transfer service, Simple DCP provided clients with an easy-to-use solution that required no software downloads or technical training. The results were significant, reducing client support calls by 10 times and ensuring reliable delivery of files that often exceed 100GB. MASV provided a more affordable and robust solution, giving the company and its clients confidence in the transfer process.

Simple DCP