Case Study: WD-40 achieves consistent global quality with MasterControl

WD-40 maintains quality across 176 countries with MasterControl

WD-40 Company, a global consumer goods manufacturer, faced a significant challenge in maintaining its strict quality standards across a network of geographically dispersed contract manufacturing organizations (CMOs). With different cultures and processes at each CMO, ensuring consistent product quality and managing supply chain documentation was complex. To centralize control and guarantee consistency, WD-40 Company implemented MasterControl's quality management system and its MasterControl Bill of Materials (BOM) product.

The solution provided a single, common system that brought all manufacturers into alignment, eliminating paper-based processes and confusion. MasterControl enabled precise control over formulations and bills of materials, and provided a unified tool for reporting and resolving nonconformities quickly across the supply chain. As a result, WD-40 Company achieved a consistent, company-wide culture of quality, with all partners relying on the same system to uphold the brand's high standards and support its long-term, innovative vision.

WD-40