MasterControl
55 Case Studies
A MasterControl Case Study
Weider Nutrition International, a Salt Lake City–based leader in dietary supplements (about $289M in sales and products sold in 60,000 locations across 85 countries), struggled with costly errors and major delays from manual, hard‑copy document routing while needing to maintain strict FDA and GMP compliance. Facing mounting revision-control issues and audit demands from large retailers, the company searched vendors and selected MasterControl to automate its document processes.
Weider implemented MasterControl Documents, migrated some 46,000 records, trained administrators and users, and had the system live within weeks. The web‑based solution automated daily routing (200–800 packets across 70 routes), cut approval cycles from months to days, improved revision control and audit responsiveness, and made document retrieval simple for teams like Customer Service — with ongoing support and validation tools from MasterControl.
Anne Clock
Director Document Management