Case Study: Oil States Industries achieves ISO certification, streamlined global document control, and cost savings with MasterControl

How MasterControl’s Longest Standing Customer (Oil States) is Answering Essential Questions in Their Own Work Environment

Oil States Industries, a global provider serving offshore and land oil & gas, defense and general industry, faced a common set of challenges: a cumbersome paper-based document system that risked ISO 9001 compliance, inefficient supplier management, slow cross‑site communication, rising costs and employee frustration. With operations in multiple countries, the company needed a way to secure document histories, speed approvals and improve visibility across regional locations.

Oil States implemented MasterControl’s electronic quality and document management solution, centralizing approved vendor lists, supplier records and document project books while enabling parallel electronic approvals, watermarked hard copies and 24/7 access across sites. The result was faster ISO readiness, fewer lost documents, streamlined supplier selection, significant cost and personnel savings, improved employee morale and easier audits — supported by ongoing MasterControl professional services and strong management buy‑in.

Oil States Industries

Mary West

Document Control Manager