Case Study: Cell Culture Company (C3) achieves streamlined training and audit-ready documentation with MasterControl Spark

Cell Culture Company (C3) Simplifying Training and Documentation with CloudBased EQMS

Cell Culture Company (C3) is a small, tech‑savvy CDMO that provides GMP mammalian cell culture services. After audit findings showed its training program and documentation processes were insufficient, the team discovered their existing EQMS couldn’t handle required workflows and a recommended third‑party add‑on was cost‑prohibitive.

C3 implemented MasterControl Spark’s cloud‑based, preconfigured EQMS (Training and Documents modules), importing about 3,000 documents with built‑in tools. The change cut new‑hire training setup from roughly 90 minutes to 90 seconds, improved audit visibility (auditors praised the online records), delivered on‑demand training content, was implemented quickly and under budget, and positioned C3 to add more modules as it grows.

Cell Culture Company

Rebecca Thompson

Senior Director of Quality