Case Study: W.R. Grace & Co. achieves global video conferencing and 10:1 ROI with Masergy

W.R. Grace & Co. - Customer Case Study

W.R. Grace & Co., a global specialty chemicals and construction materials company with more than 6,000 employees worldwide, needed to cut travel time and communication costs by connecting international offices via IP video conferencing. After evaluating MPLS providers, Grace selected Masergy and its Intelligent Connectivity with Video QoS and Internet Plus services to deliver a secure, high-quality video conferencing network and responsive global support.

Masergy piloted the service and deployed Intelligent Connectivity with Video QoS and Internet Plus across Grace locations in Belgium, Germany, China and the United States, using standard IP routers and QoS-backed MPLS with an SLA to prioritize critical applications. The solution improved global collaboration, reduced the need for travel, enabled same-day outage resolution in at least one incident, and delivered about a 10-to-1 return on investment while lowering local carrier costs through Masergy’s carrier relationships.

W.R. Grace & Co.

Guy Welty

Manager of Global Media Networks