Case Study: The Church Without Walls achieves flawless HD multi-campus simulcasting with Masergy

The Church Without Walls - Customer Case Study

The Church Without Walls, a Houston mega‑church with more than 20,000 members across three campuses, struggled to reliably simulcast sermons because its existing network caused packet loss, latency and poor video quality that forced technicians to scramble during services. Seeking a fix for real‑time multi‑site broadcasting, the church engaged Masergy to address the network issues and support its video system.

Masergy deployed a multicast‑enabled MPLS backbone with IP Multicast, a Video QoS plane, Internet Plus access, Managed Router services and Intelligent Network Analyst for real‑time visibility and control. The result: flawless high‑definition simulcasts with minimized latency and sequenced packet delivery, improved voice quality, proactive NOC support, and eliminated the frequent in‑service technical interventions—giving The Church Without Walls a stable platform to expand interactive, multi‑site worship.

The Church Without Walls

Andy Seale

Media Director