Masergy
24 Case Studies
A Masergy Case Study
Hudson Advisors, LLC, a global commercial mortgage servicer headquartered in Dallas with affiliate offices worldwide, was facing faltering network performance, chronic billing issues and poor service from its previous Tier 1 MPLS provider as its contract neared expiration. The firm sought a single, reliable global partner to improve network availability, utilization and flexibility while simplifying billing and supporting real-time applications across its international footprint; Masergy was shortlisted as a candidate.
Masergy implemented a fully meshed VPLS solution with Voice QoS at all sites, Video QoS for two Telepresence locations, and Intelligent Network Analyst monitoring on a native IP/MPLS core with a site-to-site 100% packet delivery SLA. The deployment delivered marked improvements in performance, scalability and application visibility, flawless Telepresence and global VoIP, optimized Oracle application performance, and roughly 15% cost savings compared with the prior solution.
Dave Goodman
CTO