Case Study: Fire Island Ferries launches mobile ticketing in 23 days with Masabi

Market leading mobile ticketing platform live in only 23 days

Fire Island Ferries, a marine transportation service in New York, faced significant challenges with its ticketing process during busy summer months, where long lines and cash-only purchases slowed boarding. To speed up boarding and improve convenience, they sought a mobile ticketing solution and selected the Justride platform from vendor Masabi.

Masabi implemented its Justride mobile ticketing platform, which allowed passengers to purchase and display digital tickets. The solution was rolled out in just 23 days, enabling a faster boarding process ahead of the peak season. The results were highly positive, with the app processing over one million dollars in fare revenue and receiving a great reception from passengers.

Fire Island Ferries

Anthony Bonventre

Head of Technical Development