Case Study: VistaPrint scales research and speeds insights with Marvin

VistaPrint slashes analysis time by 50% with Marvin

VistaPrint, a company that helps small businesses create custom marketing materials, faced a significant challenge in managing its user research. Their insights were scattered across Confluence, making it difficult to maintain, navigate, and share findings, which created friction and slowed down their workflow. They needed a way to keep pace with product development and brought on Marvin to address this.

By implementing Marvin, VistaPrint leveraged automatic transcription and a centralized platform to streamline analysis and sharing. The solution slashed time spent on analysis by 50%, delivered insights within 12 hours of completing interviews, and allowed teams to publish reports faster and more consistently. Marvin enabled VistaPrint to completely restructure its knowledge management strategy, making research accessible and foundational to its customer-centric approach.

VistaPrint