Case Study: Land Registry achieves operational excellence with Marval Software

Land Registry - Customer Case Study

Land Registry needed to improve the way it delivered IT and service support, with a focus on operational excellence, cost control, and better service quality. Marval Software provided integrated ITSM software and related services to help address these challenges with an ITIL- and ISO/IEC 20000-compatible approach.

Using Marval Software’s ITSM solution, Land Registry was able to standardise and optimise service delivery, improve ICT efficiency, and strengthen control and accountability across support operations. The result was a more proactive service model that helped drive down costs, do more with less, and keep customers better informed and satisfied.

Land Registry