Case Study: KPMG achieves real-time IT visibility and faster issue resolution with Martello Technologies

KPMG - Customer Case Study

KPMG, a global organization with more than 4,000 employees across 15 locations, needed a better way to monitor a large and complex IT infrastructure. After trying several tools, they were either overwhelmed by too many low-value alerts or lacked enough context to identify the root cause of issues before end users were affected. Martello Technologies provided its IT dashboards for enterprise to help address this challenge.

With Martello Technologies’ dashboards, KPMG gained a clear, real-time visual view of its entire IT environment within 15 minutes of installation. The solution used context-aware maps and drill-down capabilities to help staff quickly assess severity, prioritize incidents, and solve problems before they reached users. According to KPMG, the investment paid for itself several times over, and even junior staff could now understand and act on alerts effectively.

KPMG

Erik Van Den Broek

Deputy Chief information officer