Case Study: Province Apothecary boosts repeat purchases with Marsello

Why Province Apothecary’s Customers Keep Coming Back

Province Apothecary, a natural skincare company, sought to create a seamless omnichannel experience and implement a loyalty program to nurture its dedicated customer base. They needed a solution that would integrate with their Shopify and Klaviyo platforms to unify customer data and reward repeat purchasing behavior. They turned to the vendor Marsello for its loyalty program service.

By implementing Marsello's integrated loyalty program, called Province Perks, the company could easily reward customers with points for purchases and engagement. The solution provided valuable customer insights that informed marketing strategy. The results were significant, with 35% of members redeeming a reward within a year and the top loyalty members shopping over 50 times in a few years, demonstrating a strong return on customer investment for Marsello.

Province Apothecary

Natalie

Province Apothecary