Marsello
42 Case Studies
A Marsello Case Study
Brandini Toffee, a specialty foods company, needed an omnichannel loyalty program that would work seamlessly across its brick-and-mortar locations and its Shopify ecommerce store. Their challenge was to grow these sales channels and foster long-term customer relationships, a goal that became even more crucial during the COVID-19 pandemic.
They implemented Marsello's marketing and loyalty tools to create a unified customer experience. The solution delivered remarkable results: the company doubled its customer database within eight months and nearly tripled its overall revenue from 2019 to 2023, with 51% of its online revenue now coming from returning loyalty members.
Brandon Weimer
Owner and Co-founder