Case Study: DoorDash achieves reliable, scalable real-time payments and fraud control with Marqeta

DoorDash drives massive economic growth with innovative payments for restaurants, Dashers, and consumers

DoorDash, a fast-growing on-demand food delivery platform serving metropolitan and suburban areas across the U.S., Canada, and Australia, needed a way to pay restaurants at the point of sale while tightly controlling fraud and maintaining uptime as it scaled. DoorDash partnered with Marqeta, using Marqeta’s modern card-issuing platform, branded physical “Red Cards,” open APIs and Just‑in‑Time (JIT) Funding to meet those needs.

Marqeta delivered a reliable, scalable solution—instant Red Card issuance, real‑time JIT Funding and MCC controls, plus rich transaction data—that authorizes and funds purchases only when orders and amounts are accurate. As a result, DoorDash has expanded to 4,000+ U.S. cities and launched in Canada and Australia, sustained consistent transaction growth, significantly reduced fraud and improved order accuracy and Dasher reliability, and is now rolling out tokenized virtual cards for digital wallets, all powered by Marqeta.

DoorDash

Mike Kim

Vice President of Finance