Case Study: Salt Lake City achieves consistent citywide employee communication with The Marlin Company’s Electronic Communication Station (ECS)

Salt Lake City - Customer Case Study

The City of Salt Lake, which has about 2,800 employees with more than a third working off-desk, faced a communications gap: departmental digital signage was purchased locally, so HR had to contact each department individually and could not ensure timely, city-wide delivery of important programs and announcements.

By consolidating screens under Marlin’s Electronic Communication Station (ECS), HR gained central access to 14 breakroom displays across multiple departments, enabling one-step posting, targeted scheduling, and location-specific content. The change created consistent messaging, saved staff time, increased employee engagement (driving interest in Wellness, Open Enrollment and flu shots), and improved outreach to employees who don’t regularly use email.

Salt Lake City

Trent Steele

HR Benefits Analyst