Case Study: NVMS achieves 70% faster photo inspections with Markovate

NVMS reduces photo inspection times by 70% with Markovate

NVMS, a leading provider of inspection and preservation services, needed to enhance the accuracy and efficiency of their property inspections. They partnered with vendor Markovate to implement a computer vision and AI solution to address this challenge.

Markovate built a robust AI application that used image classification to detect anomalies in property photos and an NLP-driven chatbot to handle customer queries. The solution implemented by Markovate led to a 70% reduction in inspection times and a 60% decrease in missed anomalies. The AI chatbot also successfully reduced the workload on human customer service representatives by 49%.

NVMS