Case Study: California Health and Human Services Agency achieves a single source of truth and improved data discoverability to better serve 26 million people with MarkLogic

California Health & Human Services (CHHS) Breaks Down Data Silos to Better Serve Over 26M People

California Health & Human Services (CHHS), the nation’s largest state health and human services agency serving more than 26 million people, needed to break down data silos across agencies to support transparency, compliance, and better service delivery. The organization struggled with integrating structured, semi-structured, and unstructured data and required a comprehensive, secure view of all relevant information to improve oversight and citizen outcomes.

CHHS agencies DMHC and OSHPD implemented MarkLogic’s Operational Data Hub—including Customer 360, Hospital 360, semantics, cloud deployment, and robust security—leveraging its flexible data model and Universal Index to unify data. The solution created a single source of truth, improved data discoverability, efficiency, and accuracy, enabled richer analysis and presentation, and supported open data and program- and individual-level needs.

California Health and Human Services Agency

Scott Christman

Chief Information Officer