Case Study: Crawl Space Ninja Achieves Better Sales Follow-Up and Growth with MarketSharp

How Better Customer Follow-Ups Helped 'Crawl Space Ninja' Grow Sales and Expand the Business

Crawl Space Ninja, a basement and crawl space services company founded by Michael Church, needed a better way to track leads as the business grew. The team was losing sales because follow-ups were hard to manage, so they turned to MarketSharp, an all-in-one CRM built for home improvement professionals, to help organize their sales process.

With MarketSharp, Crawl Space Ninja set up automated activity processes, lead routing, and follow-up emails and text messages to keep prospects from falling through the cracks. MarketSharp also gave management the ability to track appointments, assign tasks to reps, and report on results, helping drive stronger sales performance; Church said the company’s best month ever topped half a million dollars in closed sales.

Crawl Space Ninja

Michael Church

Founder