Case Study: Cafe Crepe achieves an 85% reduction in inventory time with MarketMan

How MarketMan + TouchBistro POS Helped This Restaurant Reduce Time Spent on Inventory by 85%

Cafe Crepe, a multi-location full‑service restaurant operating from a central commissary, struggled with a manual pen‑and‑paper inventory system and a clunky POS that made it hard to track product from commissary to locations. Reconciling theoretical vs. actual food costs, locating inventory discrepancies, and tracking waste consumed significant time—accounting and troubleshooting took up to 90–120 minutes per location plus 7–8 hours weekly—so Cafe Crepe turned to MarketMan, implemented with a TouchBistro POS integration.

MarketMan delivered automated inventory management, online invoice processing, supplier optimization and price‑change alerts, plus accounting and mobile integrations and training/support, giving managers a real‑time “bird’s eye” view. As a result, MarketMan reduced time spent on inventory by 85%, cut troubleshooting time by 98%, enabled report‑based waste tracking instead of paper sheets, saved $1,800–$2,000 per new staff hire by lowering early turnover, and lowered annual COGS by about 5%.

Cafe Crepe

Lewis Hart

Director of Operations