Case Study: Cafe Crepe cuts restaurant inventory troubleshooting time by 85% with MarketMan and TouchBistro

Cafe Crepe cuts restaurant inventory time by 85% with MarketMan

Cafe Crepe, a full-service restaurant with multiple locations, faced significant operational challenges due to its outdated manual inventory system. Using pen and paper, the process was time-consuming and error-prone, leading to lost money and an inability to track inventory discrepancies across its central commissary kitchen and individual stores. The existing POS system was clunky and lacked the necessary functionality, causing weekly troubleshooting to take up to eight hours. Cafe Crepe needed a modern solution to scale its business effectively and turned to vendor MarketMan, integrated with the TouchBistro POS system.

MarketMan provided an integrated inventory management and purchasing solution that brought clarity and efficiency to Cafe Crepe's operations. The system streamlined tracking from the commissary to each location, flagging irregular vendor prices and simplifying data entry. The results were dramatic: troubleshooting time was slashed from 8 hours to under 1 hour, representing an 85% reduction. Additionally, the intuitive system improved staff retention, saving on training costs, and provided daily alerts that gave management a clear understanding of food costs and overall profitability.

Cafe Crepe