Case Study: Griot’s Garage boosts customer loyalty and online sales with MarketLive

Griot’s Garage Tunes Up Its Customer Loyalty with MarketLive

Griot's Garage, a leading online retailer of car care products, faced challenges with its outdated eCommerce website, which was difficult to update and unreliable during peak traffic periods. Seeking a platform for future growth, the company selected MarketLive as its eCommerce platform vendor to build a new, more stable site.

By partnering with MarketLive, Griot's Garage gained a flexible and reliable platform that enabled better merchandising and an improved customer experience. This strategic partnership resulted in the company meeting its goal of achieving double-digit sales growth through its online channel, even during an economic downturn, and winning an award for its customer loyalty strategy.

Griot's Garage

Dell Plagens

eCommerce Manager, Griot’s Garage