Case Study: Interserve achieves rapid company-wide eSourcing rollout and immediate savings with Market Dojo

Interserve - Customer Case Study

Interserve, a FTSE‑listed support services and construction group with around 75,000 employees, needed an easy-to-use, enterprise eSourcing solution to drive supplier adoption and streamline large tenders across facilities management. After a successful eAuction for Fire and Security using a single £500 monthly licence of Market Dojo, Interserve sought a company-wide platform that would be simple for buyers and suppliers and scalable for complex, multi-supplier procurements.

Market Dojo was selected (in partnership with Per Angusta) to provide eSourcing and Category Planning while Per Angusta handled pipeline and savings tracking, delivering an integrated best‑of‑breed solution. The implementation took only a few weeks, yielded near‑immediate returns, enabled more than 80 active users, supported numerous FM tenders and delivered measurable savings in the first 18 months (amount not legible in source), with minimal training required — showcasing Market Dojo’s ease of use and rapid impact.

Interserve

Rob Barlow

Procurement Systems and Process Manager