Case Study: Bombayworks Streamlines Website Feedback and Bug Reporting with Marker.io

Why Bombayworks replaced Bugherd with Marker.io and Trello

Bombayworks, a digital agency with over 70 employees, was facing a significant challenge with team collaboration and client onboarding. Their previous tool, BugHerd, did not integrate effectively with their project management system, Trello, leading to information being scattered across different platforms. This created confusion, overhead, and a lack of a single source of truth for tasks and issues, which hindered their workflow.

The agency implemented Marker.io as a deeply integrated solution with Trello. This provided a streamlined, two-way sync that centralized all feedback and bug reports directly into their project management tool. As a result, Bombayworks established a single source of truth, eliminated duplicate work, and improved clarity for their entire team and clients. Marker.io became their default tool not just for issue reporting, but also for creating user manuals and onboarding guides.

Bombayworks

Jonas Rendahl

Partner and Project Management